Services

Strategy & Brand Intelligence

Helping you define what your brand stands for, how it shows up, and how it stays consistent — so every decision that follows has a clear direction to grow from.

Clarity is the foundation everything builds on.

Without a clear identity and direction, execution gets fragmented fast. Teams move quickly — but not always together. Markets see different versions of the same brand. Decisions slow down because the answer to "is this on-brand?" isn't obvious to anyone. We help you create the strategic foundation that brings everything back into focus — so your brand stays recognisable, your teams stay aligned, and every piece of work has a clear place to start.

What we offer

Strategic clarity built to last.

Whether you're launching a new brand, refreshing an existing one, or bringing more consistency to how it shows up, we help you define the foundation that makes every other decision easier.

Brand Strategy

Positioning, messaging and the story that sets you apart.

Brand Governance
(Playbooks & Guidelines)

Playbooks and guidelines that keep teams aligned across markets.

Visual Identity

Distinctive identity systems built for digital-first brands.

E-commerce Strategy & Audits

Commercial roadmaps that align brand, UX and revenue growth.

Accessibility Strategy & Audits

Planning that builds inclusion in from the start.

Market/ Competitor Research

Insight into where your brand can lead — and where rivals can't.

Need sharper brand direction?

Let's define the foundation before you scale the execution.

I need it

CMG partners with you across the full strategic lifecycle — from discovery to roll-out — to make sure your brand is:

Clearly positioned

A shared understanding of who you are, and why it matters.

Designed for consistency

Systems built to work in real life, not just in presentations.

Built to scale

Flexible foundations that hold up across markets and teams.

Easy to adopt

Strategy your teams can actually use, not just read.

How we work

A collaborative approach to building brands.

Strategy works best when it's built with you, not handed to you. We work closely with your team throughout — so the brand is not just well designed, but truly understood, adopted and used.

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Align

We start by understanding your business, your audience and your internal reality — bringing all the relevant stakeholders onto the same page from day one.

Define

Together, we shape the strategic foundations that guide how your brand looks, sounds and behaves across every touchpoint.

Design

We translate strategy into a visual identity and brand system designed to work across digital, content and communication.

Refine

We test, adjust and refine — making sure everything is clear, flexible and ready for the way your teams actually work.

Roll out & support

We help your teams apply the brand across platforms and channels — and stay close to support adoption long after the work is delivered.

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Integrated AI practices

AI that supports brand clarity — without replacing the thinking.

In strategy work, AI is most useful where it can process more information than people can read quickly — surfacing patterns, checking consistency and helping us explore more options early on. The point of view, the judgement and the creative direction stay with our team.

  • Brand health monitoring

    Tracking how your brand is discussed across social, reviews, forums and AI tools — surfacing sentiment shifts and positioning gaps in real time.

  • Customer language analysis

    Mining reviews, support tickets and interviews for the exact words your customers use — feeding messaging that sounds like them, not like you.

  • Category and competitor intelligence

    Scanning competitor moves, analyst briefings and category coverage — spotting where your brand can lead and where rivals are weak.

  • Concept and naming exploration

    Generating positioning territories, naming directions and creative concepts at speed — for our strategists to evaluate and refine.

  • Brand consistency audits

    Reviewing how your brand shows up across markets, channels and partners — flagging where tone, visual or messaging drifts most.

Powering brands worldwide

  • Bulldog
  • Always
  • Voltaren
  • Syngenta
  • Signify
  • Sensodyne
  • Plava Laguna
  • Philips
  • PG
  • OldSpice
  • Lakerol
  • Istriana
  • Herbal Essences
  • Haleon
  • GSK
  • Edwards
  • Dunnhumby
  • Convatec
  • Cloetta